-To block rooms as per Guest Satisfaction and ensure all amenities are placed before his arrival. -Should know all long staying Guests, be aware of their preferences and take extra care of them.
-To pay courtesy calls during Guests on local sight seeing areas and shopping facilities when required. -Should be able to advice Guests on local sight seeing areas and shopping facilities when required. -Should make reservation of table in restaurant of Guest choice.
-To reconfirm airline tickets of guest as per request.
-To receive, check in escort Guest to their rooms as per standard operating procedures.
-Should be conversant with the different facilities provided in the rooms.
-Should have complete knowledge about hotel facilities such as restaurants, ticketing, shopping areas, banqueting facilities etc.
-To ensure all fixtures in rooms in good working conditions.
Salary: Not Disclosed by Recruiter
Functional Area: Hotels, Restaurants
Role Category: Front Office/Customer Care
Role: Front Office/Guest Relations Executive/Manager
Keyskills: guest relation executive, guest relation associate, guest relation officer, front office, front office executive, guest service associate, reception, hostess, receptionist front office, front office assistant, office assistant, front desk executive
Desired Candidate Profile
Education: (UG - Any Graduate - Any Specialization, BHM - Hotel Management, B.B.A - Management) AND (PG - Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) Candidate with hotel experience and from mumbai will be preferred.
Bharat Hotels Limited (The Lalit)
Bharat Hotels Limited is known as India's largest privately owned hotel company and one of the fastest growing hospitality groups.
Recruiter Name: Amit S Chauhan
Contact Company: Bharat Hotels Limited (The Lalit)