1. Responsible for Front Office Operation.
2. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to senior management if no immediate solution can be found and assure follow up with guests.
3. Analyze, investigate, and resolve guest complaints.
4. Monitor and determine demand periods for rooms through an analysis of historical data and current bookings.
Salary: Not Disclosed by Recruiter
Functional Area: Hotels, Restaurants
Role Category: Front Office/Customer Care
Role: Front Office/Guest Relations Executive/Manager
Keyskills: Duty Manager/ Assistant Manager / Front Office Supervisor/ Front Office Assista
Desired Candidate Profile
Education: (UG - Any Graduate - Any Specialization, BHM - Hotel Management) OR (PG - Any Postgraduate - Any Specialization) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) Please refer to the
Job description above
Mayfair Hotels and Resorts
Recruiter Name: Debasmita Dey
Contact Company: Mayfair Hotels and Resorts
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